What our tenants have to say.....


I have rented in Townsville for over 10 years through multiple real estate agencies - Peter and his team at Mr Realty have by far been the friendliest, most professional and have always gone above and beyond on the service they provide. I hope this helps. Cheers Lisa Kilcullen ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Had it not been that we had to move on and had other requirements in our rental, (ie., a pool) we would have gladly remained with Mr Realty. It was unfortunate they never had such a property on their books at the time. The personalised service we receive was initial and ongoing and second to none in Townsville! Thank you to the team. Karyn & Lee Russell ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- We rented from mr Realty for our first time moving out of home. All problems we had were handled quickly and the staff, especially peter really went out of their way to help us.Being a small business we recieved the most personal service and the staff were always up to date with our account. We would definetely recommend them to anyone. Kylie Douglas ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hi Peter, More than happy to provide a reference. Do you need a formal letter or is below sufficient? Mr Realty were extremely helpful when I moved to Townsville. Helping me locate the perfect place to live, when I knew nothing about the area. They have been fantastic agents, understanding and quick to arrange assistance when required. I would not hesitate to deal with Mr Realty again. Regards Renee Tennent ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Mr Realty provided a great rental service in our move from Sydney to Townsville. They went out of their way to ensure we found a unit to meet our requirements and responded quickly to all issues during our lease . Peter was always available to help with advice and contacts in getting established in the area. Many thanks Peter and your team Regards Chris Prior Regional Manager North Qld GOLD COAST l BRISBANE l SUNSHINE COAST l TOWNSVILLE Scape Shapes Landscaping P/L 894 Ingham Rd Bohle Qld 4818 tel: 07 4774 3940 fax: 07 4774 3923 Web: www.scapeshapes.com.au ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Peter and his team have been great. From the first time I walked in there door they took the time to talk to me, assisting me in all areas to the rental process. Since having moved in to one of their properties they have responded to issues that have occurred promptly and have been positive in all of the interactions that I have had with them. I would be happy to recommend them to anyone. Kind Regards Veronica Cameron ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Peter and his team are extreamly helpful. I was renting a unit when I got a job in Afghanistan. The team at Mr Realty ensured I had no problems when my lease had expired Daniel Salisbury ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ MR Realty is very accommodating and will come to the rescue at any time of day! Joel G ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ I have only been renting for a short time through Mr Realty, but have found them, Peter and staff, to be very helpful, understanding and will go out of their way to make sure that everything is right with the property that I rent. I'm always greeted with a smile, and as long as I do the right thing by them , they'll do the right thing by me. Sincerely Mark Whaley ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Dear Peter Thanks for giving me opportunity to write about you. in fact during my stay at 30 Rogers street since 30 august 2009 till to date, i have been responded as earliest as possible whenever i needed. i think i am happy with your service and care which i have been given. Good luck with your business Asif Baloch ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Peter and his team are friendly, understanding and try to do the best they can to make our stay comfortable by fixing my air-conditioning asap:) Emma Read Petticoat Lane ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Renting with Mr Realty has been one of the lowest stress things I have done in years. Other agents only care about the landlords and forget as a tenant, that the land lords property is your home. They have been flexible in their approach, and this makes us want to care for the Property and make sure we do the best by them. To be short about it Mr Realty is by far the best rental agents in Townsville, and down the track when I have properties of my own they are the only agent that I would take them to. Stuart Livingstone ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ I love renting through Mr realty, they are fair but firm and always get back to me right away with any queries or concerns I have. I would like to rent through him again. Rhonda Jewell ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Hi Peter, I would like to pass on my compliments to your agency. I have found the service is great and very easy to deal with. I would like to continue renting through Mr Realty because of this service and your agency is above the rest thankyou. Kylie Bayley ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ To Whom I may concern, I am a tenant with Mr. Realty real estate, since becoming a customer of Mr. Realty I have been very happy with the service that has been provided by the Real Estate. Peter and his team are friendly, they are understanding and courteous. The team does their very best to ensure my residence is comfortable and serviceable. Should I have any concerns with my residency Peter and his team will respond very quickly, they act within an acceptable period and reasonable time period. Karin at Mr. Realty is fair and really goes out of her way to do the right thing. The hands on approach and service they offer is very good. Renting through Mr. Realty is very user friendly and should circumstances require that I need to change my address I will deal with Mr. Realty and rent through the team again. Yours truly, Adam Wyatt ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ I have found the Mr Realty team to be courteous and respectful to me as their tenant. Not all real estate agents remember to treat their tenants and prospective tenants with the respect that they deserve considering they form a substantial chunk of their income. Mr Realty strengthens their ongoing business by ensuring there are mutual partnerships between their office and their tenants. Maintenance is attended to quickly and importantly for me, phone calls are returned when promised! Sometimes, it's the little things that matter. Sandra Way ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ You are definitely by far the best real estate in Australia and we are so grateful that you gave us a chance we are definitely going to rent again with you in 3 months. You deserve 10\10 for absolutely everything. Ebony and Aaron ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ To whom it may concern, Peter and his team are friendly, understanding and try to do the best they can to make our stay comfortable, They were very helpful and if I had stayed in Townsville I would not hesitate to rent with them again. Karine at Mr Realty is lovely and really goes out of her way to try and do the right. She was also a pleasure to deal with. Thanks Samantha Devine. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- In the last three years I have been renting in Townsville. I have gone through numerous of Real Estate Agents but none compare to Mr Realty. From the first day I have met them, they have been a breath of fresh air. This is due to their attention to detail and customer service. Peter and his team (especially Karine) are friendly, understanding and diligent in the utmost professional manner. It has been a pleasure to rent through Mr Realty and would recommend it to anyone else who is hoping to rent, sell or buy. Regards, Andrew Lim Systems Administrator wilson/ryan/grose Lawyers I should stop because I believe I am starting to sound like an infomercial but in all honesty, I truly appreciate and respect the staff at Mr Realty. If there is anything else I could do for you, please let me know. Regards, Andrew Lim ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- To Whom It May Concern, I am currently renting through Mr reality and am more than happy with the service that i have received from the team. They take great care to ensure the property is kept up to standard for the owners, while still ensuring fair service for myself as a renter. They have taken care of any maintenance on the house in a prompt and professional way, and handled any issues in a friendly and caring manor. Now and In the Future Mr Reality will be my first choice for a rental agency. Sincerely Nina Green -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------