How Good Are We? Ask our Landlords.....


I have been dealing with the team at Mr Realty for the past few years, and over these years I have noted some differences between Mr Realty and the other real estate agents, they are as follows: 1. They have great rates 2. You are a person not an address 3. Nothing is too much hassle 4. Communication about problems/issues/concerns is fantastic 5. The property managers are easy to talk to and don't make you feel like a nuisance. 6. All of the property managers know your name not just your property manager The team at Mr Realty go above and beyond every time. Mr Realty are the most friendly and professional real estate professionals I have dealt with. I have been with quite a few real estates over the past decade as I could never find the service and competence I was looking for. Then I found Mr Realty and I am now no longer looking out for something better. These guys are home to me and I won't take my properties anywhere else. Regards, Shelly Pease ----------------------------------mr-realty--------------------------testimonials from our lovely Landlords------------------------------------------------------------ Peter Agapoiu: We are not mates, we don't drink together nor do we go fishing, I don't get presents from you or BS handshakes, cards or gifts; You just do what is right for both Landlord and Tennant. You're Honest, but I guess the most redeeming thing is that you have the 'balls' to admit mistakes and when you stuff up you fix it at your expense, your word is also good, besides that it's business as usual. Of the dozen or more agents we have used previously none gave a brass razo about anything other than ripping off the landlord and tenant, not all agents are apathetic or complacent, thank God for that. Thank you. Gill Christiansen LandLord --------------------------------more-kind-words-from-our-landlords-------------------------------------------------------------------------------------------------------- To whom it may concern, Peter and the team at Mr Realty have continually delivered what they have promised. We are very happy with their service and have no hesitation recommending Mr Realty for real estate advice and service. Keep up the great work. Warm regards, Christine and Peter ---------------------------------------------------------------------------------------------------------------------------------------------------------and-some-more...--------- To whom it may concern, We have been involved with Peter and his team at Mr Realty for the last five years. Knowing the business that he is in quite well myself, he has excelled in the areas that are of the most important. We have found Peter to be very honest, reliable and has more knowledge of the Townsville area than anyone else we have dealt with in the past. We are very happy with their service and have no hesitation recommending Mr Realty for any advice and services. Yours Sincerely, Andrew & Corin Daniels. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 7th February, 2012. Dear Mr. Realty, I would like to take this opportunity to put in writing my gratitude with Mr. Realty. My husband and I purchased our first investment property through Mr. Realty in 2008. We entrusted our investment in your business, and have been incredibly happy with your performance. Your conduct and professionalism is outstanding. Not only do you excel in the professional aspect of managing our property, but you are also exceptionally friendly. All staff that I have dealt and spoke with at Mr. Realty have always been eager to assist in any way possible, and in a prompt manner. You offer flexibility with income payments into accounts, and arrange maintenance and repairs on our property once confirmation is received. This has been a blessing and has made owning an investment property as stress free as possible. I have no hesitation in recommending Mr. Realty, and have to many family and friends. In fact, my sister is currently using Mr. Realty's services and too is also very happy with their performance. Therefore, there was no vacillation on our part to place our second property in your hands to manage. Thank you for your services, we are fortunate to have found you, and when the time arrives to purchase our third property, Mr. Realty will, without a question, be our management agency of choice. You by far exceed the competitors and excel at what you do. With acknowledgement and kind regards, Kym Ogomeni ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hi Peter My comments are from a customer that doesn't live in Townsville so the face to face business is not as common as maybe other customers. What I like about the Mr. Realty team is that I get familiar faces and names when I deal with them (which indicates a good work environment). The management of my property has been of very professional standards also I value their opinions because its in term I understand Regards Grant Burgess Deniliquin NSW ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- We are very happy with the services that Mr Realty provides us, and Peter strives to give the best service possible. Peter assured us that he would have tenants in our place within a week, and he did! Keep up the great work. Peter and Christine ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- "My rental property has been with Mr Realty for approximately 3 months. The team has been keeping me in touch with the progress of finding a tenant as per my requirements. My property is rented, rent has been paid on time and I have been happy with the service that Mr Realty has provided." Regards Liana Scotti ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Dear Peter, I am writing to thank you for the wonderful job you have been doing in being my rental manager. I do not live in the same town as my rental property and it is a great reassurance to know you are looking after my valuable property. In the past Peter, you have proven to repair anything that breaks quickly and promptly, which in turn keeps the tennants happy and also me. The rent is always paid on time. I would have no hesitation in using Peter Agapiou Realty to Manage any other rental property I may acquire, as he has proven to be the best! Kind Regards, Rosemarie Linton Home Hill, Qld ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- We have been with Peter and Mr Realty since he started, on the ball, rents always right, the place is never empty, gets onto jobs immediately, easy to contact, and always gets back to us. No problem at all recommending him to sell their property or manage. Jack & Cathy Contzonis ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I have dealt with Mr Realty for a number of years now and have found I have been extremely impressed with the performance of staff particularly in staying in contact regarding any issues. The rents always appear to be up to date. Your staffs judgement has been particularly good in regard to suitable tenants for my properties. You employ experienced people that understand the industry, that is possibly your biggest asset. Geoff Hartley ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I would just like to extend my gratitude to the remarkable team at Mr Realty. The team has looked after our property for several years now and we have always had good tenants,rent paid in due time and above all, any problems were sorted in a professional mannerism. Thanks for your dedication Mr Realty, Bruce Burnett ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- To whom it may concern; I have known Peter Agapiou from Mr Realty for well over 10 years and have witnessed the continued growth of his business. There is no doubt his experience and knowledge of the Townsville real estate market has contributed to his success supported by the delivery of quality and service to his many clients. Best Regards Justin Howie Director Revere Projects www.revereprojects.com ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Mr Reality has been looking after our property at Riverside Garden Townsville since January 2009. We are happy with the quality of service provided by the team at Mr Realty as they have looked after the property and rent has been paid on time . S.V.Singh & Rajesh Singh ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ You have always been true to your word and don't beat around the bush when it comes to property. I have been using Mr Reality since May this year and after having dealings with other property managers in the past I have found you and Your staff are always very pleasant, honest and extremly cooperative. I would have no problems recommending you to friends or associates who are seeking property managers. I hope you keep on keeping it real. Ryan Creighton. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ To whom it may concern, My name is Toni Clayton and I have been renting my property unit in Gorden Street with the help of the real estate agent Mr Realty for the past 12 months. I had never rented out a property before so was very apprehensive about doing this, but with the help of Peter and his team have found the experience very easy and no problems. My rental payments have always been on time and my property never vacant. I have always found Peter and his team very understanding and helpful in any questions or queries that I have had and very prompt with any issues regarding the property, such as maintenance ect. I appreciate the 3 monthly inspections with photos of the property to ease my mind in knowing that my place is in good hands. I have no hesitation in recommending this real estate agent to family and friends and look forward to continuing with renting my property through Mr Realty, and the possibility of selling and upgrading in the distant future. Thanks to Peter and his team Mr Realty Toni Clayton ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Mr Realty is more than just property managers and real estate agents. Mr Realty has provided great service and has made having an investment property in another city easy. The key components being excellent individualized customer service where committed people understand and value you. Mr Realty can deliver. Phil Ginis www.oakmontgroup.com.au ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hi Peter, The team at Mr Realty has looked after our property for several years now. During this time our rent has been paid on time and the premises have been occupied almost without a break. As we live 4 hours drive away from our rental in Townsville, we rely heavily on the frequent updates we receive from Peter and the team. We are very happy with the service we have received and feel secure knowing that our property is in good hands. Sandra and Stephen Andrijevic ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hello Peter, We are happy to recommend your services as property managers. Both of our properties have had long term tenants, and we are very pleased with the tenants and how our properties have been cared for. Any maintenance issues are followed up immediately, which is important for the tenant, as it is also in our interest to keep the tenant happy. Regards, Don & Dawn Rolfe Rolfe Homes ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Good Day !! Peter, congratulations and thank you for the past three years of business association between MR REALTY and ADVANCE SYSTEM TECHNOLOGY. Over two years and currently, your Property Management division of MR REALTY has managed our rental requirements to our premises promptly and efficiently. I will recommend the services provided by MR REALTY to any of your future prospective clients. Regards Lawrence Tong ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The team from Mr Realty has been looking after my property for a couple of years, and in that time I have not had any problem with staff or Peter who has always look after my interests. My property has been rented and rents received. The longest time I have been without a tenant was 2 weeks. Carmel Dalla Pozza ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Peter has been a fantastic managing agent. The service he provides is excellent. Pete has always found good tenants and I don't have to worry about anything to do with my rental. The rent is paid on time, the tenants look after the place and Pete always gets in touch every now and then just to make sure everything is ok. The personal service you get with Mr Realty is great." Alexander L.H.Thompson" ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Mr Realty has sold two properties for me and one for my Brother. The sale of these properties was smooth, hassle free and very professional. I recommend Mr Realty to all of my friends that are thinking of selling their properties. Marcia Morgan. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- We have entrusted Peter with our four rental properties for the last 18 months. . He has been discerning when selecting the "right people" for each of the different properties, this then followed through to having long term happy tenants, and have therefore had no changes of lease in this time. All business has been handled in a professional manner. Len and Eileen Baker Hyde Park ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Dear Sir / Madam, Mr. Realty has been managing my property for the past 9 months. During that time I have found the staff to friendly, efficient and courteous. They have secured good tenants, the property has been consistently occupied and maintained, and rental payments have been collected and passed on without delay. I would have no hesitation in recommending the Mr Realty team to anyone seeking property managers. Yours faithfully, Peter Patterson. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Pete and the Team, On behalf of Con, I just wanted to send you a word of thanks for the exceptional service you and your team have given us in managing our South Townsville property for the past two years. I've been in sales for 10 years and I feel I know when someone has genuine passion for the business they are in. I believe you have that passion as your thoroughness in making making sure that every detail was taken care of our behalf was outstanding. I can also appreciate your keen sense and knowledge of the real estate market in Townsville. Again thanks for your very personal attention and going beyond the expected to assist us and have no hesitation in recommending your agency to future investors. Kindness regard, Malou & Con ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- To whom it may concern, The staff at Mr Realty has looked after our properties for approx. 4 years and our rent has been paid on time and the premises have been occupied during that time. We have had no problem with tenants , and Mr Realty has always kept us up to date and informed of any maintenance issues. Patrick Walsh ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 20/03/2012 Dear Fellow Owners, I would like to share with you the wonderful service we have received from Mr. Peter Agapiou of Mr Realty, 3/133 Ingham Road West End QLD 4810 in relation to his management of our rental unit within the Jackuna Court Complex, Belgian Gardens, QLD. Peter has been a pleasure to deal with, from the time I first contacted him regarding the management of the property. He went out of his way to accommodate our needs, vetted several applications and found a quality tenant, rather than just letting it to anyone, as so many agents do. Peter and his team deal with any Body Corporate needs quickly and efficiently, and rectify any issues raised, keeping us informed during every step of the way. Peter's personal manner and open communication policies make for a hassle free landlord experience. I cannot recommend Mr Realty highly enough and sincerely encourage you to consider Peter Agapiou as your managing agent. Yours Faithfully J Rhodes ---------------------------------------------------------------------------------a Thank You to our Lovely Landlords from the terrific team at Mr Realty---- TO ALL OUR LOVELY LANDLORDS; We appreciate all your kind words and the time and effort it took to write it down and actually get it to us. We always endeavour to do our best by you, for you and your investment property. We take pride in our management of your investments and as we are a boutique agency, we HAVE to vet applications carefully as there is really no where to hide in our office! It is impossible to pass the buck more than twice here!! Thank you to all our owners for entrusting our company and we are always here for you - especially during office hours!! And as always, please do not hesitate to contact us should you have any queries or concerns. Kind Regards, THE STAFF AT MR REALTY (I.E. Karine and Sharna-Dee!!) PS. Chockies are also always appreciated but are very terrible for the waist line!!